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Job Description As a member of the Support organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of our Electronic Support Services. We are the main point of contact for customers and are responsible for facilitating customer relationships with Support. We also provide advice and assistance to internal Oracle employees on diverse customer situations and... more ->